Return Form

If you would like to return an item, please fill out the form below. We will email you a return label for all apparel purchased within 14 days of receipt for a full refund minus a $6 label fee - see full return terms below.
Returns are simple!
See below for how to return or exchange your UNWORN & UNUSED merchandise.

REFUNDS: Your original form of payment will be credited for returns mailed within 14 days of the received shipping date. After 14 days, we will gladly accept unworn, unwashed or defective merchandise for store credit. After 60 days, all sales are final. The cost of the prepaid label to return is $6, which will be deducted from your refund. *Note: items will not be accepted with deodorant marks or smelling strongly of perfume. Please take care when trying on your pieces!*
EXCHANGES:  In an effort to get refunds issued as quickly as possible we are no longer offering exchanges at this time. If you are interested in a different size or color, we recommend purchasing the correct item right away and returning your original item.  When requesting a return label, indicate in the notes that another order has been placed in lieu of an exchange and we will waive our $6 return label fee.  Our styles sell out FAST, so our small but mighty team wants to make sure you don’t miss out on your favorite ST pieces, in the size you need!

Prepaid USPS Return e-Label: We can send you a prepaid USPS return label to your e-mail inbox to return your items. The cost of the prepaid label is $6, which will be deducted from your refund. If you're including items from multiple orders in a return, you MUST include the invoice from your order(s) or this will cause a delay in receiving your refund or exchange. If you opt to get store credit for your items returned within the 14-day return window, we will waive the fee of the return label and issue a store credit. You also have the option of sending your items back on your own, however we do recommend that you insure the package and hold onto your tracking number.

FINAL SALE Items: Anything purchased on the website in our $25 shop that is marked FINAL SALE will be considered a final sale and will not be applicable for a return. Jewelry items are also non-returnable.

We cannot provide international return labels. All international orders must be sent back at the customer's expense.

See our return policy for more information: Return Policy
Questions?

Email returns@shopsocialthreads.com

Please keep in mind that our Social Threads team is small but mighty, we will get to your returns request as soon as possible! Return requests will be processed between the hours of 9am-5pm EST Monday-Friday. You will receive your label within 1-2 business days. If for any reason you do not receive a label within 1-2 business days, please email, help@shopsocialthreads.com.


If you are choosing to use your own return label here is the return address:

Social Threads

3480 Lawson Boulevard

Oceanside, NY 11570